@article { 5194,
	title = {Using IRON to Build Frictionless On-line Communities},
	journal = {AI Communications},
	volume = {28},
	year = {2014},
	month = {18/09/2014},
	pages = {16},
	publisher = {IOS Press},
	chapter = {55},
	abstract = {On-line communities are virtual environments where users exchange contents.
Occasionally, users' interactions lead to frictions, jeopardising the proper functioning of the community. Trying to avoid frictions, on-line communities typically incorporate a regulation mechanism based on (i) norms set by the owner of the community; and (ii) human moderators. In this paper we present a participatory legislation mechanism that automatically synthesises norms for an on-line community based on users' complaints about contents. With this aim, we present an agent-based simulator to model the interactions within on-line communities. We then exploit IRON, an automatic norm synthesis mechanism, to regulate simulated on-line communities. As a result, IRON synthesises norms that prevent a user from uploading contents that users regard as unacceptable by means of complaints, hence avoiding frictions.},
	keywords = {normative multi-agent systems, on-line communities, norm synthesis},
	author = {Javier Morales and Iosu Mendizabal and David Sanchez-Pinsach and Maite L\'opez-S\'anchez and Juan A. Rodr\'{\i}guez-Aguilar}
}